FAQs

Frequently Asked Questions

Do you offer Cash on Delivery?

COD may be available for eligible products and locations. Availability is shown during checkout.

How long does delivery take?

Typical delivery is 3–7 business days after dispatch.

How can I track my order?

Tracking information may be provided after dispatch. You can also contact our support team with your order number.

Can I cancel my order?

Contact us as soon as possible. Cancellation depends on whether the order has already been processed or dispatched.

How do I return a product?

Contact support@shopmint.in within the applicable return period with your order number and reason.

What if my product arrives damaged?

Take photographs/video of the package and product and contact us as soon as possible.

Are all products covered by warranty?

No. Warranty coverage varies by product. Check the individual product listing.

How can I contact ShopMint?

Email support@shopmint.in.